Online stores
"Where is my order?" answers itself.
Half of a store's messages are about price, sizes, stock and order status. aref.ai reads your products and orders from your store, answers with the real numbers and sends the product link — so your team can focus on real problems.
The challenges you face
Repeated order questions
Shipping status and delivery dates take most of support's time.
Shoppers who ask but don't buy
A size or stock question without a quick answer is an abandoned cart.
Prices and stock change
Manual replies give stale information because stock has moved.
What aref.ai does for you
Store connection
Salla, Zid, Shopify and WooCommerce — products and orders sync every hour.
Price, discount, stock
Straight from the store, with the product link in the chat.
Orders for their owner only
Tracking needs the order number plus the order's phone or email; on WhatsApp the number is verified.
Order updates on WhatsApp
Confirmed, shipped, delivered — a message at every step.
Business data assistant
Ask about this week's sales and best sellers and get the answer in numbers.
Campaigns for browsers
An offer for people who asked about a product and didn't buy, with approved templates.
What the chat looks like
Online stores
WhatsAppWorks with
Frequently asked questions
Can the agent change anything in my store?
No. The connection is read-only for products and orders — no price or order changes.
Can a stranger see someone else's order?
No. The order number must match the owner's phone or email, and a wrong number and someone else's order get the same answer.
Does it reply to comments on my ads?
Yes — a short public reply and a private message with details for anyone who writes "price" or "available".
Other industries
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