Beauty salons & spas
Your salon takes bookings even when it is closed.
Clients ask on Instagram late at night: "how much is a session? anything on Thursday?". aref.ai answers with your prices, books from your free slots and sends a reminder — and after the visit asks for your Google review.
The challenges you face
Every question is on Instagram
DMs and comments on every post, and nobody can reply while working with a client.
A paper schedule
A notebook or a WhatsApp group — double bookings and empty slots nobody knows about.
Clients who never come back
No follow-up and no offers for past clients.
What aref.ai does for you
Each service with its duration
Hair, nails, skin, laser — each with its own duration, price and number of chairs.
Comment → private message
Anyone who writes "price" under a post gets a private reply with prices and the booking link.
Photos of your work
Albums per service; the agent sends the right one when a client wants to see.
Reminders and reviews
A reminder before the visit, and a Google review link once afterwards.
Offers for past clients
A WhatsApp campaign for seasonal offers to people who booked before.
Understands Franco-Arabic
"3ayza a7gez", Gulf or Levantine — it understands and replies the same way.
What the chat looks like
Beauty salons & spas
WhatsAppWorks with
Frequently asked questions
Can a client book with a specific stylist?
Create a service per specialist with their hours, and the agent books from the free slots of the service the client picked.
Does it reply on TikTok?
It replies to comments on your TikTok business videos; private conversations continue on WhatsApp or Instagram.
What if a client wants a person?
It hands the chat to your team at once with an alert, and stays quiet until the team is done.
Other industries
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